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Traffic Calculator

Our Traffic Trunking and What If Calculators are designed for call center supervisors and managers. Using these calculators, you are in a situation to project your upcoming staffing needs much more accurately. Customers using ZigVoice Products Multiplatform Contact Center Suite (MCCS) are able to pull their actual call center data into the calculator automatically. This enables a supervisor to quickly highlight key situations, such as when they are over or understaffed, when too many calls are being abandoned, or when customer service quality may be deteriorating.

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Blog Posts

Advantages of Call Center Software
What is PBX Reporting Software?
Manage Workforce with ZigVoice Contact Center Software

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ZigVoice Contact Center Software for ROLM PBX
ZigVoice Contact Center Software Features

Blog Posts

Qualities of a Good Call Center Software
ZigVoice Contact Center Software for Cisco PBX
What Is ACD Reporting Software
ZigVoice Contact Center Software for Nortel PBX
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Phone: (312) 957-6177

Email: sales@zigvoice.com

Address: 55 E Jackson Blvd, Suite #1005 Chicago, IL 60604

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(312) 957-6177

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