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Multiplatform Contact Center suit (MCCS) - Real-Time

MCCS has brought Avaya, Cisco and Nortel real-time and historical information to the web, allowing access from anywhere. This characteristic makes MCCS perfect for increased accessibility, including connecting with multiple sites or at home-agents.

Manage contact center activities for maximum profitability with MCCS. MCCS will increase work efficiency and customer service levels.

Monitor real-time agent and skillset/queue activity and diffuse your call center's vital signs before they reach critical points.

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Contact Us

Phone: (312) 957-6177

Email: sales@zigvoice.com

Address: 55 E Jackson Blvd, Suite #1005 Chicago, IL 60604

Call Us

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(312) 957-6177

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