X

Call Us

(312) 957-6177

Web-Based Evaluation Forms

Web-Based Evaluation Forms is an application that allows users to grade or rate any activity that is related to contact centers. This platform is PBX agnostic and works with any type of voice file, spreadsheet or document. The application enables users to create a set of forms with appropriate statements, or questions, along with definable grade scales used for the evaluation.

Product Features

* Create any number of pages, sections or statements

* Select from 12 pre-described grade scales

* Weight the grade scales allowing more important activities to bias the final grade

* Generate reports for agents and other management

* Attach files to the evaluation that are associated with the review

Blog & News

Blog Posts

Advantages of Call Center Software
What is PBX Reporting Software?
Manage Workforce with ZigVoice Contact Center Software

Blog Posts

ZigVoice Contact Center Software for ROLM PBX
ZigVoice Contact Center Software Features

Blog Posts

Qualities of a Good Call Center Software
ZigVoice Contact Center Software for Cisco PBX
What Is ACD Reporting Software
ZigVoice Contact Center Software for Nortel PBX
Other ZigVoice
Support Partners News Blog Demo
Contact Us

Phone: (312) 957-6177

Email: sales@zigvoice.com

Address: 55 E Jackson Blvd, Suite #1005 Chicago, IL 60604

Call Us

We are all about service, give us a call today and find out how we can improve your business

(312) 957-6177

© Copyright 2019 by Zigvoice. All Rights Reserved.